Active Topics          Search          Help
            Register          Login
Riva Integration Server for Exchange (Forum Locked Forum Locked)
 Omni Web Forum : Riva Integration Server for Exchange and GroupWise : Riva Integration Server for Exchange
Subject Topic: Configuration for RPC over HTTP Post ReplyPost New Topic
Author
Message
Gordon Welling
Admin Group
Admin Group

Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 637
Posted: 03-March-2010 at 9:39am
Question from Customer:  The latest issue we faced is that the exchange server in question is accessible through http rpc proxy (a standard mechanism for connecting to exchange behind firewall) only. We are unable to figure out if there is a way for Riva to be this proxy aware. Do you have recommendations?

Answer:  One of the system requirements for Riva when configured against Exchange is a version of Outlook.  The Outlook client provides the necessary API to connect to Exchange, they also allow for the creation of Mail Profiles.  It is by configuring a Profile (Control Panel -> Mail) that you can configure a connection in Riva to use RoH (RPC-over-HTTP).  RoH is usually on used to connect to an Exchange server running over a WAN or when connecting to a hosted Exchange provider.  You'll need to configure the Profile to use RoH then Riva will use those RoH settings when configured to use a Profile instead of Direct, this is defined on one of the first steps of the Riva Exchange connection wizards.

The recommended default primary connection method for Riva is to connect directly to the Exchange server using "Direct RPC" which is the default when using the Riva Exchange connection wizard, instead you'll want to pick your profile from the drop-down list.

One note about configuring your Riva server to use a Profile instead of the Direct connection method is that you need to run the Riva CRM Agent service as the user that owns the Profile.  If you log into the server using a user named  cnarsude  then you need to ensure the CRM Agent Service is using the same credentials or the service will not have access to the configured Profile as they are stored in the CurrentUser settings.

Also when configuring your Profile, make sure to uncheck the  'Use Cached Exchange Mode'.

We will update the Riva Integration Server for Exchange Admin Guide with this setup information in the near future.



Edited by Gordon Welling on 04-March-2010 at 11:14am
Back to Top
 

Sorry, you can NOT post a reply.
This forum has been locked by a forum administrator.

  Post ReplyPost New Topic
Printable version Printable version

Forum Jump
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum



This page was generated in 0.0781 seconds.