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Subject Topic: LDAP Mappings for Exchange <> Salesforce Post ReplyPost New Topic
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Gordon Welling
Admin Group
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Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 626
Posted: 04-March-2010 at 4:02pm
Here are the LDAP mappings between Exchange and Salesforce that Riva CRM Integration Server uses:

Contact Direct Field Mappings
Exchange Field <> Salesforce Field
FirstName <> FirstName
LastName <> LastName
Title <> Salutation
JobTitle <> Title
PrimaryTelephoneNumber <> Phone
BusinessTelephoneNumber <> Phone
HomeTelephoneNumber <> HomePhone
MobileTelephoneNumber <> MobilePhone
BusinessFaxNumber <> Fax
PagerNumber <> OtherPhone
AssistantTelephoneNumber <> AssistantPhone
AssistantName <> AssistantName
Birthday <> BirthDate
Department <> Department
EmailAddress <> Email                       
HomeAddressStreet <> OtherStreet
HomeAddressCity <> OtherCity
HomeAddressPostalCode <> OtherPostalCode
HomeAddressState <> OtherState
HomeAddressCountry <> OtherCountry
BusinessAddressStreet <> MailingStreet
BusinessAddressCity <> MailingCity
BusinessAddressPostalCode <> MailingPostalCode
BusinessAddressState <> MailingState
BusinessAddressCountry <> Mailingc**try

Lead Direct Field Mappings
Exchange Field <> Salesforce Field
FirstName <> FirstName
LastName <> LastName
Title <> Salutation
JobTitle <> Title
CompanyName <> Company
PrimaryTelephoneNumber <> Phone
BusinessTelephoneNumber <> Phone
MobileTelephoneNumber <> MobilePhone
BusinessFaxNumber <> Fax
PagerNumber <> Pager
Birthday <> BirthDate
BusinessHomePage <> WebsiteUrl
JobTitle <> JobTitel
Department <> Department
EmailAddress <> Email   
BusinessAddressStreet <> Street
BusinessAddressCity <> City
BusinessAddressPostalCode <> PostalCode
BusinessAddressState <> State
BusinessAddressCountry <> c**try           

Event Direct Field Mappings
Exchange Field <> Salesforce Field
Subject <> Subject
Body <> Description
Location <> Location
BusyStatus <> ShowAs
AllDayEvent <> IsAllDayEvent
StartUTC <> ActivityDate
Duration <> DurationInMinutes
Sensitivity <> IsPrivate
Recipients <> Distribution

Task(Calendar) Direct Field Mappings
Exchange Field <> Salesforce Field
Subject <> Subject
Body <> Description
Importance <> Priority
Status <> Status
DueDate <> ActivityDate

Opportunity Direct Field Mappings
Exchange Field <> Salesforce Field
Subject <> Subject

Case Direct Field Mappings
Exchange Field <> Salesforce Field
Subject <> Subject



Edited by Gordon Welling on 04-March-2010 at 4:15pm
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