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Subject Topic: Riva Sync Server Crashes SugarCRM Server Post ReplyPost New Topic
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Sean_0029
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Member


Joined: 13-October-2010
Posts: 1
Posted: 13-October-2010 at 6:10am

We are running Exchange 2003 and SugarCRM Enterprise v6.

When Riva Sync Server is running it creates so many Apache instances on the SugarCRM server that the server eventually stops responding and all that can be done is a reboot.

Is this a known issue? Can we limit the amount of connections Riva can submit at one time? Is it just a memory or CPU issue on the SugarCRM server?

Please help!!



Edited by Sean_0029 on 13-October-2010 at 6:10am
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Gordon Welling
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Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 637
Posted: 13-October-2010 at 9:02am
In the Riva application, click the "Request Support" link in the menu bar.  Complete the form and submit.  Someone from technical support will contact you to help troubleshoot your problem.



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Gordon Welling, CNE MCSE
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www.omni-ts.com

+1.780.423.4200 Phone
+1.780.423.4711 Fax
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