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Riva CRM Integration Overview
Integrate GroupWise with SugarCRM, Microsoft CRM, Salesforce and info@hand CRM

CRM and Third-party Integration for Novell GroupWise

Deliver transparent, two-way synchronisation of appointments, phone calls, tasks, notes, contacts and accounts between GroupWise and SugarCRM, Microsoft Dynamics CRM, Salesforce and info@hand CRM. Contact Omni to discuss your third-party integration needs for GroupWise.
(Current Release 1.2 Desktop Edition, April2, 2008)

GroupWise CRM Integration


Omni’s Riva CRM Integration for GroupWise - Desktop Edition provides transparent, bi-directional synchronisation of appointments, tasks, notes and address book information between GroupWise and SugarCRM, Microsoft Dynamics CRM, Salesforce and info@hand CRM. Opportunities, quotes and cases are synchronised to GroupWise. Users can use the Omni ConnectBar to edit, review or delete items directly from the GroupWise client.

Use Riva to deliver a single, unified view of CRM data in GroupWise. Users enter data once in GroupWise or their CRM interface and no longer need to manually cut and paste information from one application to another.

Resources


Supported CRM Systems


  SugarCRM
  Salesforce
  Microsoft Dynamics CRM
  Info @ Hand CRM

Featured Highlights


  • Single, unified view of CRM data in GroupWise.
  • Compatible with all mobile devices supported by GroupWise Mobile Server (GMS) and BlackBerry Enterprise Server (BES).
  • Compatible with WebAccess and all GroupWise desktop clients.
  • Tasks, appointments, notes, phone calls and address books are transparently synchronised between CRM and GroupWise.

Riva Third-party and CRM Integration Strategy for GroupWise

Would you like your GroupWise distribution lists to be dynamically created by your ERP or HR system?  Do you need to synchronise information or calendar events from your ERP, HR, student registration system or SQL database application to GroupWise? Attend a web seminar to learn more about Omni's Third-party Integration Strategy for GroupWise to integrate GroupWise distribution lists, email, calendars, notes, tasks or address books with third-party applications and CRMs.  Contact us if you are interested in synchronising GroupWise with:

  • SugarCRM
  • info@hand
  • Salesforce
  • Microsoft CRM
  • Microsoft SQL
  • Oracle
  • MySQL
  • PostGres
  • PeopleSoft
  • SAP
  • Siebel
  • BlackBoard
  • Banner
  • Sage
  • Chancery
  • SIRS
  • ...

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