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Riva Details
Riva Integration Server for Exchange and GroupWise
- Riva Integration Server (multiple accounts): Riva Integration Server runs as a central synchronisation agent that synchronises data for multiple accounts. Riva Integration Server is recommended for companies with more than 10 accounts.
- Riva Live (single account) : Riva Live is the quickest and easiest way for you to test Riva and start enjoying the benefits of transparent, server-side integration for Microsoft Exchange, Novell GroupWise and the leading CRMs – NO plug-ins required. A Riva Live account provides you with test access to Riva for a 15-day trial period. After you have tested Riva to your satisfaction, you can choose to deploy Riva on your premises or you can purchase a one-year hosted subscription.
- Riva SDK (custom SQL integrations): The Riva SQL Software Development Kit allows third-party developers and companies to develop custom integrations between Exchange, GroupWise and proprietary SQL database applications. Contact us for more information.
 The First Outlook Plug-in Server-side Replacement
| Server-side Integration – Riva delivers the first server-side, enterprise-level CRM integration platform for Exchange and GroupWise. Install Riva once at the server level and create policies that control which user accounts will be synchronised. |
Yes |
| Multi-CRM Support – Riva Integration Server provides server-side integration and interoperability for Exchange, GroupWise AND market-leading CRMs and line-of-business applications, including: Salesforce, Microsoft Dynamics CRM, Microsoft Dynamics NAV, Microsoft SharePoint, Oracle CRM, SugarCRM, SageCRM, Saleslogix,NetSuite,GoldMine, info@hand and others. |
Yes |
| Multi-platform Support – Riva delivers the ultimate CRM integration platform for Microsoft Exchange and Novell GroupWise – across all mail clients (desktop, Web Access, Active Sync device, BlackBerry Enterprise Server or other mobile device). Need CRM integration for Lotus Notes or Cisco PostPath? Contact us regarding your needs and the size of the opportunity. |
Yes |
| Core CRM Integration – Synchronise calendar items (appointments, phone calls, tasks, notes) and address books (contacts, leads, accounts) between your email system – Exchange or GroupWise – and your CRM. The synchronisation is transparent to the end user and occurs on regular intervals. |
Yes |
| Advanced CRM Integration and Interoperability – Riva delivers advanced integration and interoperability capabilities not available with most CRM integration options. For some sales and support organizations, the ability to quickly and easily archive emails to CRM opportunities, quotes or cases and access this CRM information directly from the user's mail client can save upward of 30% and really unlock the value (and adoption) of CRMs. Imagine having online and offline access to all your CRM opportunities, quotes, support incidents (cases) and other modules from Outlook without having to constantly switch between applications. Riva's SmartConvert Drop Folders and the Riva ConnectBar deliver on these needs. |
Yes |
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