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Salesforce Integration for Exchange and GroupWiseRiva Integration Server delivers transparent, bi-directional, server-side integration for Microsoft Exchange, Novell GroupWise AND Salesforce. End-users are not required to install or configure any client plug-ins.
Server-side Salesforce Integration for Exchange and GroupWiseDo you need to access your Salesforce address book and calendar data in Outlook or GroupWise? Riva Integration Server from Omni satisfies the business need for salespeople and support staff to have full access to CRM calendar data (appointments, tasks, phone calls), address book information (accounts, contacts, leads) and other CRM-specific sales and support data (opportunities, cases and quotes) from ALL Outlook and GroupWise clients – Outlook, Outlook WebAccess, Microsoft Entourage for Mac, ActiveSync, BES, IMAP and all GroupWise clients. Beyond Outlook and GroupWise CRM Plugins - Advanced CRM Integration Customers who purchase Riva want to go beyond the client-side CRM plugin software for Outlook and Exchange – either because these plugins need to be installed on each user's desktop, laptop and mobile device or because the CRM plugins offer only basic integration capabilities. Riva takes CRM integration for Exchange/Outlook and GroupWise to the next level. Riva gets installed once on the server. It provides transparent, bi-directional synchronization of business-critical sales and support data, allowing users to work in the application of their choice. Riva provides quick-and-easy access to view, edit and manage CRM opportunities, quotes and support cases directly from Outlook or GroupWise. Users enter data once into their mail client or Salesforce and the data gets synchronized automatically between both systems at the server level. Users no longer need to manually cut and paste information from Outlook or Groupwise to Salesforce or vice versa. There are no Outlook plug-ins to install or support on any client. Server-side Salesforce Integration for Exchange and GroupWise
Riva Single Sign-on for SalesforceRiva Integration Server ships with a free Riva Single Sign-On for Salesforce service. Riva Single Sign-on for Salesforce means users don't have to remember a separate Salesforce password. Their Salesforce password gets replaced by the ActiveDirectory/Exchange or eDirectory password - the whole reason for single sign-on in an enterprise implementation. Read more about Riva Single Sign-On for Salesforce. » The First Multi-client, Cross-platform, Server-side CRM Integration Platform
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