Symptom. Users are reporting that after installing the latest release of EMU (over an existing installed version of EMU), they get "there is not enough memory to run the program" error when they attempt to run the program.

Cause. As new features are added to EMU, there can be conflicts caused by the new/modified APIs that are used.  Given the combination and permutations of workstation, client, service pack and other configurations, the EMU installation programme is not always able to properly delete all files.  This can cause conflicts with "outdated" files from previous installations.  With EMU 3.6.30, there is a conflict between the newly installed version and the "contentselect.ocx" file in the EMU install directory from the previous installed version of EMU.

Resolution.  To perform a trouble-free upgrade of EMU, we recommend you follow these steps:

1. Make backup copies of your CP, .LIC and data files from your current Program Files\Omni\EMU folder to a safe location.

2. Uninstall EMU.

3. Rename the old EMU installation directory to EMU.OLD.

4. Restart your workstation.

5. Install EMU.

6. Copy any .CP, .LIC and data files from EMU.OLD or from the backup location that you want to retain from your previous installation.

7. After confirming you have all of your files from the previous installation, delete EMU.OLD.