| Posted: 02-January-2006 at 2:20pm
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How to Support Additional Users
During
the Omni Mobile server installation,the number of users to be supported
was identified. That number had nothing to do with licensing, rather
it was used to modify the .WAA file of the GroupWise WebAccess Agent to
assign a suitable nunber of threads. If you increase users beyond that
original count (default is 20 users), then you will need to manually
modify the .WAA file and restart the WebAccess Agent.
Note - This process is also used immediately after performing a "Split Server" installation.
There are two things required to support additional users:
- First, you have to obtain additional licenses for the extra users.
Contact +1-780-423-4200 to request additional licenses. Refer to the "Omni Mobile Administrator Guide" for instructions on upgrading license files.
- Second, you have to increase the number of threads in the .WAA file on the server hosting the GroupWise WebAccess agent.
Using a text editor, open that .WAA file on the server hosting the GroupWise WebAccess Agent and change the number of /threads to support the desired number of Omni Mobile users, for example:
;======================= PERFORMANCE SWITCHES ========================= ;----------------------------------------------------------- ----------- ; Number of Processing Threads ; Sets how many threads the WebAccess spawns for handling user requests. ; Default: 12 ;----------------------------------------------------------- ----------- ; Updated by Omni Mobile Installer on Tue Dec 20 17:58:48 MST 2005 /threads-192 ;=========================================================== ======
To calculate the correct /threads value, multiply
the number of users that you are going to enable for Omni Mobile by the
number of threads per user (e.g. 9) and add the original number of
threads that had already been allocated for WebAccess (by default, 12).
So, if you are enabling 20 users, you would change the number of
threads available for WebAccess to 192. This allows for a total of 192
folders and calendars to be updated at any one specific instant.
After restarting the WebAccess Agent, the increased
number should appear in the WebAccess console screen in the "Total"
field. GroupWise WebAccess only allocates memory for its threads when
they are in use.
Edited by Gordon Welling on 04-August-2006 at 2:33pm
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