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Omni Mobile Server for GroupWise Synchronization
 Omni Web Forum : GroupWise for PDAs and Smart Phones ~ Omni Mobile : Omni Mobile Server for GroupWise Synchronization
Subject Topic: TIP: How to Support Additional Users Post ReplyPost New Topic
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Gordon Welling
Admin Group
Admin Group

Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 543
Posted: 02-January-2006 at 2:20pm

How to Support Additional Users

During the Omni Mobile server installation,the number of users to be supported was identified.  That number had nothing to do with licensing, rather it was used to modify the .WAA file of the GroupWise WebAccess Agent to assign a suitable nunber of threads.  If you increase users beyond that original count (default is 20 users), then you will need to manually modify the .WAA file and restart the WebAccess Agent. 

Note - This process is also used immediately after performing a "Split Server" installation.

There are two things required to support additional users: 

  • First, you have to obtain additional licenses for the extra users.  Contact +1-780-423-4200 to request additional licenses. Refer to the "Omni Mobile Administrator Guide" for instructions on upgrading license files.
  • Second, you have to increase the number of threads in the .WAA file on the server hosting the GroupWise WebAccess agent.

Using a text editor, open that .WAA file on the server hosting the GroupWise WebAccess Agent and change the number of /threads to support the desired number of Omni Mobile users, for example:

;======================= PERFORMANCE SWITCHES =========================
;----------------------------------------------------------- -----------
; Number of Processing Threads
; Sets how many threads the WebAccess spawns for handling user requests.
; Default: 12
;----------------------------------------------------------- -----------
; Updated by Omni Mobile Installer on Tue Dec 20 17:58:48 MST 2005
/threads-192
;=========================================================== ======

To calculate the correct /threads value, multiply the number of users that you are going to enable for Omni Mobile by the number of threads per user (e.g. 9) and add the original number of threads that had already been allocated for WebAccess (by default, 12). So, if you are enabling 20 users, you would change the number of threads available for WebAccess to 192. This allows for a total of 192 folders and calendars to be updated at any one specific instant.

After restarting the WebAccess Agent, the increased number should appear in the WebAccess console screen in the "Total" field.  GroupWise WebAccess only allocates memory for its threads when they are in use.



Edited by Gordon Welling on 04-August-2006 at 2:33pm
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