Omni Web Forum: FIX: Account not activated error

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Topic: FIX: Account not activated error

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Christopher Ferrer
Member
Member

Joined: 06-October-2004
Posts: 1

Posted: 12-January-2006 at 9:37am

Hello

I got this error message when i try to configure the policy of my Omni Mobile in Groupwise:

"This account has not been activated for Omni Mobile access. Please contact your Omni Mobile administrator"

I'm actually listed in the authorized users.

Thanks for any tips!

Edited by Gordon Welling on 02-August-2006 at 4:23pm

Shane Gaudry
Admin Group

Technical Support

Joined: 06-October-2004
Posts: 67

Posted: 08-March-2006 at 11:07am

Please ensure that the user you are trying to access omni mobile through has been added to the authorized users list and that there are no spaces between the comma seperated entries.

For example 'johnj,janer, samw' could create an issue. The "samw" user would not be enabled.

For more information, please refer to "How to Enable Omni Mobile Users" in the Omni Mobile Admin Guide.

Edited by Gordon Welling on 07-May-2007 at 12:12pm

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