Omni Web Forum: RequestCryptography error

	Active Topics Search Help
	Register Login

Synchronize GroupWise to Pocket PC Windows Mobile
Omni Web Forum : GroupWise for PDAs and Smart Phones ~ Omni Mobile : Synchronize GroupWise to Pocket PC Windows Mobile

Topic: RequestCryptography error

Author

Message

Rogier
Member
Member

Joined: 19-November-2004
Location: Netherlands
Posts: 14

Posted: 06-February-2006 at 8:27am

I've just completed the installation of Omni Mobile on our Webaccess server. When i try to connect using an Qtek 9100 PocketPC (Windows Mobile 5) i get the following errors:

Information:
RequestCryptography.Decrypt: Exception: Automation error -
Unspecified error

after hitting OK

Information:
TextInElementWithDefault: Exception:
Automation error - Unspecified error

after hitting OK

Information:
CommandResponsParser. HasError: Exception:
Automation error - Unspecified error

Yet another OK

Information:

[cmnLogin.tmrKickHTTP_TimerEvent]
Exception: Automation error - Unspecified error

Then the 'sending request' keeps going on for a while

Environment:
NetWare 6.5 sp2, GW & Webaccess 6.5, Tomcat 4, Java 1.2.4_04, we're not using SSL.
URL used on pocketpc http://webmail.*.nl/servlet/webacc

Rogier
Member
Member

Joined: 19-November-2004
Location: Netherlands
Posts: 14

Posted: 07-February-2006 at 3:54am

Installing the software on my iPaq H5450 with PPC2002 does work. Installing on an iPaq HX4700 (with 640x480) works fine to. This amazed me.

Because you say 320x240 is supported portrait and landscape. And this doesn't work at all on my Qtek 9100. If i open the keyboard, the screen turns 90 degrees. OmniMobile seems hard programmed to use 320x240 resolution, so buttons that are on the bottom of your screen are gone. Well, you just can't reach them

Furthermore i can't sync my addressbook. I've selected the right addresbook in webaccess. But it doesn't appear on my PPC.

Admin
Admin Group

Joined: 24-February-2003
Posts: 162

Posted: 07-February-2006 at 6:45am

Hello, Rogier.

Based on the time of your post, I think you might have just missed downloading the most recent version of Omni Mobile. A new version was released at 9:00 p.m. February 6, 2006. Please download this version and let us know if the encryption error still occurs.

Good to hear that the support for the new Windows Mobile 640x480 form factor is working as designed.

It will also work fine with your Qtel 9100. Please note that when using the Qtek 9100 and other "horizontal mode", full keyboard devices, you will need to start Omni Mobile AFTER you turn the device into horizontal mode. The tree view screen can not change dynamically. This defect has been noted and will be fixed in a future release. For now, if you make sure you change to horizontal mode before you start Omni Mobile, you will be able to take advantage of the full-size screen and keyboard of your Qtek 9100. I will ask for this information to be added to the user manual. It has already been added to the FAQ at:

http://www.omni-ts.com/mobile-groupwise/questions.html

Regarding the address book, after downloading the version that was released late on February 6, if you have confirmed that you have selected the address book in WebAccess and it is not being synchronised to your device, please send an email to support@omni-ts.com to initiate a support incident and we will send you a debug version of Omni Mobile to track down the problem.

I look forward to your feedback on Omni Mobile on the Qtek 9100.

Best regards,

Aldo Zanoni
CEO, Omni Technology Solutions Inc.

Edited by Admin on 07-February-2006 at 7:00am

If you wish to post a reply to this topic you must first login
If you are not already registered you must first register

Printable version

Forum Jump

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum

This page was generated in 0.2500 seconds.