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Synchronize GroupWise to Pocket PC Windows Mobile
 Omni Web Forum : GroupWise for PDAs and Smart Phones ~ Omni Mobile : Synchronize GroupWise to Pocket PC Windows Mobile
Subject Topic: App running in background doesn’t cache Post ReplyPost New Topic
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Rogier
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Joined: 19-November-2004
Location: Netherlands
Posts: 14
Posted: 02-August-2006 at 12:23am

I'm running version 2.2.0.21 on both server and Windows Mobile client now. When Omni Mobile is started, the caching/synchronisation starts running. After closing Omni Mobile with the 'X' (and not the exit button), like all other programs on Windows Mobile, they run in the background. In version before 2.1.0.9 the client kept on caching. But now it doesn't anymore?

After starting Omni Mobile again the caching starts running immediatly.

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Rogier
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Joined: 19-November-2004
Location: Netherlands
Posts: 14
Posted: 04-August-2006 at 2:54am

To be a little more specific:

Device= HTC Wizard a.k.a. Qtek 9100

Caching does (only) not work when the device is running on standby. More information about this issue is sent by email to Omni.

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Aldo Zanoni
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Joined: 25-February-2003
Location: Canada
Posts: 91
Posted: 04-August-2006 at 2:57pm

Hello, Rogier.

With a Pocket PC or Windows Mobile device, if you use the X to close the Omni Mobile windows, Omni Mobile will continue to operate in active mode and will synchronize in the background.  Selecting the X on a Windows Mobile device does not close the application, it only hides it (equivalent to minimising a Windows application on a desktop). 

However, if you use the "power off" button to turn off the screen on a Pocket PC or Windows Mobile device, the device is put into "hibernate" mode.  I think this is what you refer to above as "standby".  If the device is in hibernate mode, Omni Mobile will not be able to update. 

Before I explain the rest of what is happening, the good news is that we have resolved this issue and expect to include the solution in version 2.6 (after we ship the BlackBerry release). 

What is happening is that, when you use the power button to turn off the screen, the device goes into hibernate mode.  Although Omni Mobile is still, it is no longer active and it will not follow the synchronisation schedule.  To get around this scenario, do not use the power off button to turn off the screen to save power.  Set the "Backlight" option to automatically turn off after 30 seconds and to turn on after a button is touched.  This will always leave Omni Mobile in "active" mode, even if you use the X to minimise Omni Mobile.  With the current release, you can not turn off the power (hibernate mode) if you want Omni Mobile to continue to synchronise.

Our solution to the problem is to create a timer application that will automatically wake up Omni Mobile if the device is in "hibernate" mode and have it carry out the synchronisation.  After synchronising, Omni Mobile will go back to hibernate mode.  This is how the native Pocket PC and Windows Mobile applications work if the device is in hibernate mode.  They set an internal timer alarm or trigger that wakes up the application.  It is transparent to the user.  That is what Omni Mobile will do in version 2.6.

Please keep providing your feedback. 

Regards,

Aldo Zanoni
CEO, Managing Director
Omni Technology Solutions Inc.
"Innovative GroupWise Solutions"
www.omni-ts.com

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midi70
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Joined: 22-June-2006
Posts: 4
Posted: 15-August-2006 at 8:36am

Hallo from Holland.

I tried the solution you advised:

"...do not use the power off button to turn off the screen to save power.  Set the "Backlight" option to automatically turn off after 30 seconds and to turn on after a button is touched.  This will always leave Omni Mobile in "active" mode, even if you use the X to minimise Omni Mobile.  With the current release, you can not turn off the power (hibernate mode) if you want Omni Mobile to continue to synchronise..."

But my experience is that Omni Mobile does not connect automatically with the server.  You have to force the device one time and than he picks up the next intervall.

Next question is: Do I have to be online to get synchronized or is there a way that Omni Mobile will connect automatically to the server?

Thanks in advance for every suggestion.

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