Active Topics          Search          Help
            Register          Login
Omni Mobile Server for GroupWise Synchronization
 Omni Web Forum : GroupWise for PDAs and Smart Phones ~ Omni Mobile : Omni Mobile Server for GroupWise Synchronization
Subject Topic: TIP: How to Recover from a Disaster Post ReplyPost New Topic
Author
Message
Gordon Welling
Admin Group
Admin Group

Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 535
Posted: 03-August-2006 at 11:02am
How to Recover from a Disaster

Recovering from a complete loss of the WebAccess Application server hosting the Omni Mobile server is possible if you implement appropriate backup and restore procedures:
  • Omni Mobile supports backup using 3rd party backup products that support open file technologies.  Using this method will allow you to leave the Omni Mobile server running at all times.

  • Omni Mobile supports backup using native backup technologies that do not include open file technologies.  For this method, you will need to stop Tomcat or the Novell Servlet Gateway (w3svc on Windows servers for WebAccess 6.5), perform the backup, and then restart Tomcat or w3svc.
Refer to "How-to Backup the Omni Mobile Server" section in the Omni Mobile Admin Guide for the list of folders to include in the backup.

The best approach to restore an Omni Mobile server from a complete server disaster is to:
  1. Reinstall and test GroupWise WebAccess on the repaired server.

  2. Stop Tomcat or w3svc on the repaired server.

  3. Install the Omni Mobile server you had previously installed (always keep the omnimobile.zip file you last used in a safe location other than the Omni Mobile server).  Do not start Tomcat or w3svc until you complete steps 4 and 5.

  4. Restore the license.key and omnimobile.properties file from the backup.

  5. Restore the \Data and \Logs folders from the backup.

  6. Start Tomcat or w3svc on the repaired server.
If user accounts were enabled and/or devices were provisioned after the latest backup, those accounts will need to be reenabled and the devices will neeed to be provisioned again.  The simplest way to do that is to uninstall/delete the client and remove the UserData from the device, and then reinstall the client and reprovision the device. Refer to "Configure the Omni Mobile User Profile" and "Install the Omni Mobile Client" in the Omni Mobile User Guide.


Edited by Gordon Welling on 04-August-2006 at 2:36pm
Back to Top
 

If you wish to post a reply to this topic you must first login
If you are not already registered you must first register

  Post ReplyPost New Topic
Printable version Printable version

Forum Jump
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum



This page was generated in 0.2168 seconds.