| Posted: 03-August-2006 at 4:14pm
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Question: Is there a way to quickly disable the Omni Mobile client without removing any data?
Answer: Yes, there are several options:
User Disables/Enables the Client. The user can temporarily disable and enable their own device:
- Login to your GroupWise WebAccess account, choose the "Omni Mobile" tab or icon and go to the "General" page.
- Find your device in "Device Status"
- Choose "Disabled" and click "Update".
The
next time that the Omni Mobile client contacts the server the "Disabled" update will be enforced. If the Omni Mobile client is open, it will close. An error window
will open "This device has been disabled". Click on the "OK" to close the
window.
- If the user attempts to login to the Omni Mobile client, they will get a Information window "Your account has been disabled. You cannot access your account until it has been re-enabled." Click "OK" to close the window.
- To re-enable the client, login to your GroupWise WebAccess account, choose the "Omni Mobile" tab or icon:
- go to the "General" page.
- find your device in "Device Status"
- choose "Enabled" and click "Update".
The
next time the user attempts to login using the Omni Mobile client the "Enabled" update will be enforced and the client will start to work normally.
The Admin Unauthorises the User. The mobile admin account cannot disable an account, but they can unauthorize one. In this instance the client will report an error message any time it attempts to contact the server. The user will still have access to the data on the device and the client will work in an offline mode.
Edited by Gordon Welling on 03-August-2006 at 4:25pm
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Omni Web Forum : GroupWise for PDAs and Smart Phones ~ Omni Mobile : Omni Mobile Clients for GroupWise Synchronization
Topic: TIP: How to disable the client
