Active Topics          Search          Help
            Register          Login
EMU ~ Installing, Managing, Supporting
 Omni Web Forum : EMU ~ eDirectory Bulk User Management : EMU ~ Installing, Managing, Supporting
Subject Topic: TIP: How to Upgrade EMU Post ReplyPost New Topic
Author
Message
Gordon Welling
Admin Group
Admin Group

Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 610
Posted: 05-September-2006 at 11:50am

Question:  Why will the EMU installation stop if an earlier version of EMU is already installed?

Reason: As new features are added to EMU, there can be conflicts caused by the new/modified APIs that are used.  Given the combination and permutations of workstation, client, service pack and other configurations, the EMU installation programme is not always able to properly delete all files.  This can cause conflicts with "outdated" files from previous installations. 

Upgrade Procedure:  To perform a trouble-free upgrade of EMU, we recommend you follow these steps:

  1. Make backup copies of your CP, .LIC and data files from your current Program Files\Omni\EMU folder to a safe location.

  2. Uninstall EMU.

  3. Rename the old EMU installation directory to EMU.OLD.

  4. Restart your workstation.

  5. Install EMU.

  6. Copy any .CP, .LIC and data files from EMU.OLD or from the backup location that you want to retain from your previous installation.

  7. After confirming you have all of your files from the previous installation, delete EMU.OLD.

Note:  The latest release of EMU will not permit the installation to continue if it detects an existing installation of EMU.

Licensing:  EMU cannot be upgraded unless you have a licence that includes Software Upgrade Protection.  All EMU licences include 30 days of upgrade protection from the date of purchase.  Additional support must be purchased (30% of original purchase price per annum).  If your attempt to upgrade EMU fails due to a lack of upgrade protection, please contact licensing at licensing@omni-ts.com or call 780.423.4200.



Edited by Gordon Welling on 11-September-2006 at 1:22pm
Back to Top
 

If you wish to post a reply to this topic you must first login
If you are not already registered you must first register

  Post ReplyPost New Topic
Printable version Printable version

Forum Jump
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum



This page was generated in 0.1094 seconds.