Gordon Welling
Admin Group
Manager Technnical Support Services
Joined: 11-December-2003
Location: Canada
Posts: 555
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| Posted: 16-November-2006 at 11:35am
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Omni Mobile Client Limitations of Palm OS Devices
The Palm Operating System is a single-task operating system. This means that only one application can be active at a time on Palm OS devices.
Most of the limitations experienced by Omni Mobile users on Palm OS
devices are related to the single-task nature of the Palm operating
system (Treo 700P, 650, 600, T5, etc.). Unlike the Windows Mobile,
Pocket PC and Symbian operating systems, it is not possible to switch
to a second application on a Palm while keeping the first application
open. As soon as you launch an application on Palm OS devices, all
other applications are closed. - A user can not review an email while talking on the phone, review
an attachment while reading an email, access a web site while reading
an email or carry out any other combination of concurrent tasks. This
behaviour is related to the single-task nature of the Palm OS and the
limitation is the same for all applications on Palm OS devices.
- Unlike the Windows Mobile and Pocket PC platform, it is not
possible to dial phone numbers directly from GroupWise Address books by
clicking the phone number. To dial a phone number from a GroupWise
Address book, the user copies the phone number, starts the phone
application and pastes the number in the phone number screen.
- The Palm OS does not have a native file system. It is not possible
to copy a document to a Palm OS device and access it without using an
application like Documents to Go. Documents To Go is a workstation
application that converts documents to a Palm OS compatible format
before the documents are synchronised with HotSync to the device. The
Documents to Go reader must also be available on the Palm OS device. In
many cases, the results of third-party integration with Documents to Go
are not as satisfying as having a native application access the
document or attachment directly. To overcome part of the challenges in
dealing with attachments on Palm OS devices, Omni Mobile provides three
options to access attachments:
- Omni Mobile copies a URL to the clipboard which can be used to view
the converted HTML version in a browser. The on-line viewer takes
advantage of the GroupWise WebAccess HTML document viewer.
- Omni Mobile copies a URL to the clipboard which can be used to
download the attachment using the device browser. The attachment is
saved to an external memory card.
- Omni Mobile uses an internal download manager to download the attachment to an external memory card.
Omni Mobile supports these three attachment management options on all mobile platforms.
- When Omni Mobile is not the active application, it is not possible
for "You have mail" notification to be received on Palm OS devices.
This is caused by the single task nature of the Palm OS.
- Activating the Key Guard with Palm OS devices causes all
applications to be suspended. This means that Omni Mobile is not able
to communicate with the Omni Mobile server module when the Key Guard
button is enabled.
- Cradle-based installation and account initialisation are available
for Palm OS devices. Over-the-air account initialisation is available.
Unlike the other operating systems, the Palm OS HotSync application
does not provide a gateway that can be used for cradle-based
communication to the server. All Omni Mobile synchronisation occurs over the air for Palm OS devices.
Edited by Gordon Welling on 18-November-2006 at 10:32pm
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Omni Web Forum : GroupWise for PDAs and Smart Phones ~ Omni Mobile : Synchronize GroupWise to Palm Treo 700w 650 600 Tungsten
Topic: Client Limitations ~ Palm OS Devices
