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Omni Mobile Server for GroupWise Synchronization
 Omni Web Forum : GroupWise for PDAs and Smart Phones ~ Omni Mobile : Omni Mobile Server for GroupWise Synchronization
Subject Topic: FIX: Admin Account Updates Not Saving Post ReplyPost New Topic
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Gordon Welling
Admin Group
Admin Group

Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 555
Posted: 11-January-2007 at 11:12am
Problem:  When I log in to WebAccess as the Omni Mobile administrator, make changes and click "Update", changes are not saving.

Cause:  This is often caused because the eDirectory (NDS) admin account has been used as the Omni Mobile admin account during installation of the Omni Mobile server.  Several customers have experienced  this problem.  Using the eDirectory (NDS) admin account as the Omni Mobile admin is not recommended.

Resolution:  The recommended corrective action is to create a GroupWise account named 'omadmin' or 'mobileadmin' and use it for Omni Mobile administration.  The omnimobile.properties file will need to be manually changed to identify the correct admin account:
  1. Stop Tomcat or the w3svc (for GW 6.5 on Windows) on your server.
  2. Open the omnimobile.properties file and modify the admin.userid = parameter to identify the correct GroupWise account.  The correct syntax is <GW login name>.<PO name>.<Domain name>, e.g. omadmin.PO1.DOM1.
  3. Change the activation.email = parameter to identify the correct email address for the admin account, e.g. omadmin@mail.mycompany.com.
  4. Save the omnimobile.properties file.
  5. Start Tomcat or the w3svc on your server.
Note:

The default locations for the omnimobile.properties file are:
  • SYS:\Tomcat\33\webapps\ROOT\WEB-INF\classes (GW 6.5 on NW 6)
  • SYS:\Tomcat\4\webapps\ROOT\WEB-INF\classes (GW 6.5 on OES/NW 6.5)
  • SYS:\Tomcat\33\webapps\gw\WEB-INF\classes (GW 7 on NW6)
  • SYS:\Tomcat\4\webapps\gw\WEB-INF\classes (GW7 on OES/NW 6.5)

  • /var/opt/novell/tomcat4/webapps/gw/WEB-INF/classes (GW 6.5 or 7.x on SLES 9)

  • c:\novell\java\servlets (GW 6.5 on Windows)
  • c:\novell\tomcat5.5\webapps\gw\WEB-INF\classes (GW 7.x on Windows)
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