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GroupWise Messenger Pocket PC Windows Mobile
 Omni Web Forum : GroupWise Messenger for PDAs and Smart Phones : GroupWise Messenger Pocket PC Windows Mobile
Subject Topic: Mobile 6 Post ReplyPost New Topic
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ssarkis
Member
Member


Joined: 06-November-2007
Posts: 2
Posted: 06-November-2007 at 4:02am

I have a HTC TYTN II running windows mobile 6

I have just downloaded the lastest eval version of omni messenger, and it all installed ok, I try to connect and it says

authenticating

ssl connection established

ssl certificate vaildation

establishig connection.

but never gets a connection wether I use the right or wrong password

any ideas of what I can try ?
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Shane Gaudry
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Technical Support

Joined: 06-October-2004
Posts: 67
Posted: 08-November-2007 at 9:47am
Are you connecting from the inside or outside of your network? 

This probably isn't an SSL issue but just to be sure,  you should have SSL set up on your messenger server,  it is a requirement of Omni Messenger.

To investigate further,  we will need some connection information for your messenger server so that we can try to debug the issue from our lab.  Please email shaneg~nospam~@omni-ts.com with a login/password for an account I should normally be able to connect to on your server.

Shane Gaudry
Customer Care
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ssarkis
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Member


Joined: 06-November-2007
Posts: 2
Posted: 25-November-2007 at 4:33am
i tried to send you an email and your email address got rejected
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Gordon Welling
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Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 544
Posted: 05-December-2007 at 4:52pm
Please use our Contact Us form to provide us your contact details.  One of our tech staff will get back to you.

__________________
Gordon Welling, CNE MCSE
Account Manager & Product Specialist
www.omni-ts.com

+1.780.423.4200 Phone
+1.780.423.4711 Fax
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Jonathan Foster
Member
Member


Joined: 14-December-2007
Location: United States
Posts: 1
Posted: 14-December-2007 at 3:13pm
We have two of these devices in our environment and have had the same issue with the trial version. Any new ideas on what is causing this or any solutions?

Thanks

Jonathan
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Gordon Welling
Admin Group
Admin Group

Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 544
Posted: 02-January-2008 at 9:47am
Hello, Jonathan.

Omni Mobile does not support Windows Mobile 6.  Since Omni Mobile has been discontinued, there is no further development work being done on this product.  Please see http://www.omni-ts.com/mobile-groupwise/evaluate.html for details.

Regards,


__________________
Gordon Welling, CNE MCSE
Account Manager & Product Specialist
www.omni-ts.com

+1.780.423.4200 Phone
+1.780.423.4711 Fax
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