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Riva CRM Integration for GroupWise ~ Desktop Edition
 Omni Web Forum : GroupWise Collaboration Integration Engine (Riva) : Riva CRM Integration for GroupWise ~ Desktop Edition
Subject Topic: Riva CRM Desktop Edition Support (Topic Closed Topic Closed) Post ReplyPost New Topic
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Gordon Welling
Admin Group
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Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 507
Posted: 28-January-2008 at 1:05pm  

Welcome to the support forum for the Riva CRM Integration - Desktop Edition. Omni�s Riva CRM Integration 1.x provides transparent, bi-directional synchronisation of appointments, tasks, notes and address book information between GroupWise and SugarCRM, Microsoft Dynamics CRM and Salesforce.

The current release is available for download and includes address book and appointment synchronization.

We are enhancing our collection of online resources which will include flash Quick Tours, revised product information and documentation.

Installation and Configuration

Please refer to "Best Practicse for Installing Riva CRM Desktop Edition" for current information.

Handling Problems

Please refer to the "Riva CRM Desktop Edition Tips" to see if there is a resolution already available.  If there is no resolution available in these forums, please follow the steps in "Reporting Riva Desktop Edition Problems"

You can also report bugs or product enhancements using the online "Contact-Us" form at http://www.omni-ts.com/contact-us.html or call Omni Technical Support at +1.780.423.4200.

Edited by Gordon Welling on 12-May-2008 at 11:46am
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