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Riva for GroupWise ~ Managed Policies, Applications, Reports (Forum Locked Forum Locked)
 Omni Web Forum : Riva Managed Policies, Applications and Reports : Riva for GroupWise ~ Managed Policies, Applications, Reports
Subject Topic: Archive Path Report Running Out of Users Post ReplyPost New Topic
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Gordon Welling
Admin Group
Admin Group

Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 637
Posted: 29-April-2008 at 11:47am
Problem:  Customer reported that when they executed the GroupWise Archive Path Report policy, Riva reported that they were running out of users.

Cause:  Their eDirectory user settings forced password changes every 6 months and passwords had recently changed including the password for the account that was used to create the GroupWise connections in Riva.

Resolution:  Customer changed the passwords for each eDirectory and GroupWise connection in "Riva" > "Setup".
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