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Riva for GroupWise ~ Managed Policies, Applications, Reports
 Omni Web Forum : Riva Managed Policies, Applications and Reports : Riva for GroupWise ~ Managed Policies, Applications, Reports
Subject Topic: Update Riva behind a proxy server Post ReplyPost New Topic
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Peter Wachs
Member
Member


Joined: 06-October-2004
Posts: 2
Posted: 25-June-2008 at 5:18am
We don't have a direct connection to the internet and we can't update Riva with the update procedure described here in the forum. When I configure the firewall to be able to connect directly with the Riva server, everything works fine. However, we would prefer to use our proxy server.

Is there a way to tell Riva to use the proxy server instead of a direct connection?

Thanks, Peter
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Gordon Welling
Admin Group
Admin Group

Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 626
Posted: 26-June-2008 at 9:11am
Hello, Peter.

Riva respects the IE/Windows Proxy configurations.  Please configure / confirm your IE/Windows Proxy settings and test the "Check for Updates".

Regards,


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Gordon Welling, CNE MCSE
Account Manager & Product Specialist
www.omni-ts.com

+1.780.423.4200 Phone
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