Gordon Welling
Admin Group
Manager Technnical Support Services
Joined: 11-December-2003
Location: Canada
Posts: 555
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| Posted: 18-July-2008 at 12:35pm
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Riva Enterprise Edition 2.1.0
(and higher) supports User Impersonation as a CRM Connection Method for SugarCRM Community Edition (CE).
User Impersonation allows Riva to access data associated to the
configured CRM accounts in a "trusted host" manner. This is the
preferred and most secure CRM connection method.
Steps:
- Locate the base SugarCRM installation directory.
- Locate the "soap" sub-directory. This directory should have a number of .php files:
SoapData.php, SoapError.php, SoapErrorDefinitions.php, etc... - Copy the SoapSudo.php file from the \Resources\SugarCRM_CE folder in the Riva installation directory to the SOAP directory indentified in number 2 above.
- Return to the base SugarCRM installation directory.
- Using your favorite text editor, edit the soap.php file.
- Scroll to the bottom of the file and locate a line that reads:
require_once('soap/SoapData.php'); - On the next line, add:
require_once('soap/SoapSudo.php'); - Save the file.
- Congratulations! Now run Riva and configure your policy for User Impersonation.
Note - After applying these changes, there is no need to restart services. This change is made real-time.
For more information about Riva CRM Integration for GroupWise, visit www.omni-ts.com
Edited by Aldo Zanoni on 14-August-2008 at 10:01am
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Omni Web Forum : GroupWise Collaboration Integration Engine (Riva) : Riva CRM Integration for GroupWise ~ Enterprise Edition
Topic: Configure User Impersonation SugarCRM CE
