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 Omni Web Forum : Riva Integration Server for Exchange and GroupWise : Riva Integration Server for GroupWise
Subject Topic: Configure User Impersonation SugarCRM CE Post ReplyPost New Topic
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Gordon Welling
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Admin Group

Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 637
Posted: 18-July-2008 at 12:35pm
Riva Enterprise Edition 2.1.0 (and higher) supports User Impersonation as a CRM Connection Method for SugarCRM Community Edition (CE).  User Impersonation allows Riva to access data associated to the configured CRM accounts in a "trusted host" manner.  This is the preferred and most secure CRM connection method.

Steps:
  1. Locate the base SugarCRM installation directory.
  2. Locate the "soap" sub-directory.  This directory should have a number of .php files:
         SoapData.php, SoapError.php, SoapErrorDefinitions.php, etc...
  3. Copy the SoapSudo.php file from the \Resources\SugarCRM_CE folder in the Riva installation directory to the SOAP directory indentified in number 2 above.
  4. Return to the base SugarCRM installation directory.
  5. Using your favorite text editor, edit the soap.php file.
  6. Scroll to the bottom of the file and locate a line that reads:
         require_once('soap/SoapData.php');
  7. On the next line, add:
         require_once('soap/SoapSudo.php');
  8. Save the file.
  9. Congratulations!  Now run Riva and configure your policy for User Impersonation.
Note - After applying these changes, there is no need to restart services.  This change is made real-time.

For more information about Riva CRM Integration for GroupWise, visit www.omni-ts.com


Edited by Aldo Zanoni on 14-August-2008 at 10:01am
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