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Riva CRM Integration for GroupWise ~ Enterprise Edition
 Omni Web Forum : GroupWise Collaboration Integration Engine (Riva) : Riva CRM Integration for GroupWise ~ Enterprise Edition
Subject Topic: SageCRM fields synched to GroupWise Post ReplyPost New Topic
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Gordon Welling
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Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 555
Posted: 13-August-2008 at 9:37am
Question:  What additional fields are being synchronized from SageCRM to GroupWise using Riva CRM Integration?

Answer:  In addition to the generic fields being synchronized, there are the fields that are specific to SageCRM to GroupWise synchronization:

Opportunity:
- Certainty (i.e. Probability)
- Closed Date
- Company
- Created Date
- Description becomes the name of the Opportunity
- Details
- Forecast
- Opened Date
- Person
- Priority
- Source
- Stage
- Status
- Target Close Date
- Territory
- Total Order Value
- Total Quote Value
- Type

Order:
- Billing Address
- Delivery Date
- Description
- Discount
- Discount Amount
- Discount Type
- Gross Amount
- Line Item Discount
- Net Amount
- Opened Date
- Person
- PO Reference
- Reference
- Shipping Address
- Shipping Method
- Status

Quote:
- Description becomes the Quote name
- Discount
- Discount Amount
- Discount Type
- Expiration Date
- Gross Amount
- Line Item Discount
- Net Amount
- Opened Date
- Reference
- Status

Case:
- Area
- Created Date
- Customer Reference
- Description becomes the Case name
- Fix in
- Found in
- Priority
- Problem Details
- Problem Type
- Reference ID
- SLA Severity
- Source
- Stage
- Status



Edited by Aldo Zanoni on 13-August-2008 at 10:13am
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