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GroupWise Bulk Email Utility (GWemailer)
 Omni Web Forum : GroupWise Tools To Enhance Your Environment : GroupWise Bulk Email Utility (GWemailer)
Subject Topic: Not Licensed Error for Generic Account Post ReplyPost New Topic
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Gordon Welling
Admin Group
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Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 550
Posted: 24-September-2008 at 11:45am
Problem:  Customer purchased GWemailer license for their generic "info@mycompany.com" GroupWise account.  They want to login into their normal GroupWise account and proxy into the generic account and use GWemailer.

Cause:  GWemailer will not work through Proxy Access.  When GWemailer starts it checks its license file against the email account that the GroupWise client is logged into. If the GroupWise client is not open, then GWemailer will prompt for authentication into GroupWise. This prevents using GroupWise proxy access with GWemailer.

Resolution:  GWemailer requires authentication to the licensed GroupWise account.  The user can:
  • login into the generic GroupWise account using their Windows GroupWise client,

    OR

  • close their GroupWise client, start GWemailer and then authenticate into the generic GroupWise account.


Edited by Gordon Welling on 24-September-2008 at 11:46am
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