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EMU ~ Installing, Managing, Supporting (Forum Locked Forum Locked)
 Omni Web Forum : EMU ~ eDirectory Bulk User Management : EMU ~ Installing, Managing, Supporting
Subject Topic: Internal Error Occured Post ReplyPost New Topic
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Christopher Ferrer
Member
Member


Joined: 06-October-2004
Posts: 3
Posted: 26-August-2009 at 8:55am

Hi,

I downloaded and installed a demo version yesterday. Unfortunately got an error while bulk creating Groupwise users.

This is the error message:

"Acount Name: username An error occured while trying to create the Groupwise account. An internal error occured, and the account  could not be Created."

Running it with NDS only option worked just fine.

Thanks for any help.

Regards,

Christopher

 
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davidd
Member
Member


Joined: 09-August-2004
Posts: 9
Posted: 26-August-2009 at 1:02pm
For what it's worth, I had a very similar issue start yesterday, except the error message I got said the account "might not have been created".

The problem turned out to be corruption in the Groupwise domain and after I did a Recover Database, EMU could create the Groupwise accounts just fine.  I don't know if that's what's causing your grief, but you might run a Validate Database on your domain to see if it's OK.
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Christopher Ferrer
Member
Member


Joined: 06-October-2004
Posts: 3
Posted: 26-August-2009 at 1:55pm

I tried it to 3 different GW8 Systems with SP2 and still have the same error message (unfortunately without an error number). I forgot to mention, I also run Validate Database and the validation went well (no errors or inconsistency found).

 
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Gordon Welling
Admin Group
Admin Group

Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 637
Posted: 09-September-2009 at 11:32am
Hello, Christopher.

Please call Omni support +1.780.423.4200 so we can look at this issue.

Kind regards,
Gordon


__________________
Gordon Welling, CNE MCSE
Account Manager & Product Specialist
www.omni-ts.com

+1.780.423.4200 Phone
+1.780.423.4711 Fax
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