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Subject Topic: Web Proxy Authentication Support Post ReplyPost New Topic
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Gordon Welling
Admin Group
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Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 637
Posted: 13-May-2010 at 4:09pm
Challellenge:  If Riva is installed in an environment that uses or later implements an authentication-based web proxy, the "Request Support" and "Check for Updates" features will fail.  This can be corrected by adding a special "RivaApp.exe.config" file.

Minimum Release Version:  Riva release 2.4.9.6831

Procedure:  Manually configuring Web HTTP Proxy Authentication:

1.  Create a text file named "RivaApp.exe.config" to store advanced configurations and save it to the latest application folder:
  • \Riva\Application\Base for a new installation
  • \Riva\Application\<latest version> for an updated installation.
2.  Copy the following content into the "RivaApp.exe.config" file:

Code:
<?xml version="1.0" encoding="utf-8"?>
<configuration>
  <appSettings>
    <add key="Web.Proxy.Username" value="MyUsername" />
    <add key="Web.Proxy.Password" value="MyBigSecret" />
    <add key="Web.Proxy.Domain" value="MyActiveDirectoryDomainName" />
  </appSettings>
</configuration>


3. Modify each value="key value" to use the values for web proxy authentication.  Save the file.

Note:  Riva updates will copy the "RivaApp.exe.config" to the latest version folder as part of the update process.
 

Edited by Gordon Welling on 13-May-2010 at 4:28pm
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