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Riva for GroupWise ~ Managed Policies, Applications, Reports (Forum Locked Forum Locked)
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Subject Topic: Shared folder problem Post ReplyPost New Topic
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Peter Wachs
Member
Member


Joined: 06-October-2004
Posts: 3
Posted: 06-October-2010 at 7:52am

Hello,

I have a problem with shared folder policies (SFP). Only a few folders are shared correctly, a whole bunch of them aren't shared at all.
All shared folder notification mails are delivered to the recipient and are processed into the Riva temp folder in the cabinet. But as result only some folders are shared.
In the execution summery log file I see that all notification messages are processed but only a few folders are really shared. See:


************************************************************ ************************************************************ **************************************
*    Omni Riva [2.4.16.8708] -- Managed Folders Summary
************************************************************ ************************************************************ **************************************
*    Policy Name: logistik-support
*    Policy Description:
*    Date: Mittwoch, 6. Oktober 2010
*    Time: 15:40:14
************************************************************ ************************************************************ **************************************



------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ ----------------------
edir://inform_ac/cn=meschede,ou=ber,ou=gs6,ou=p23,o=inform&n bsp; [Licence Status: Licensed, CurrentCount: 1]

    Share notification sent: Cabinet\Logistik-Support\Offen
    Share notification sent: Cabinet\Logistik-Support\Offen\AK
    Share notification sent: Cabinet\Logistik-Support\Offen\AZ
    Share notification sent: Cabinet\Logistik-Support\Offen\ET
    Share notification sent: Cabinet\Logistik-Support\Offen\FL
    Share notification sent: Cabinet\Logistik-Support\Offen\GH
    Share notification sent: Cabinet\Logistik-Support\Offen\HM
    Share notification sent: Cabinet\Logistik-Support\Offen\MB
    Share notification sent: Cabinet\Logistik-Support\Offen\MK
    Share notification sent: Cabinet\Logistik-Support\Offen\OL
    Share notification sent: Cabinet\Logistik-Support\Offen\SP
    Share notification sent: Cabinet\Logistik-Support\Offen\TD
    Share notification sent: Cabinet\Logistik-Support\Offen\TN
    Share notification sent: Cabinet\Logistik-Support\Offen\TO
    Share notification sent: Cabinet\Logistik-Support\Sonstiges
    Shared Folder Accepted: Cabinet\Logistik-Support\Offen
    Shared Folder Accepted: Cabinet\Logistik-Support\Offen\AK

Execution Time: 00:00:36.6875000

The source account has all folders marked as shared to the recipient.

Thanks, Peter
 
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Gordon Welling
Admin Group
Admin Group

Manager Technnical Support Services

Joined: 11-December-2003
Location: Canada
Posts: 637
Posted: 13-October-2010 at 9:04am

Hello, Peter.

In the Riva application, please click on "Request Support" and submit ta completed form.  Someone from technical support will contact you to help troubleshoot the issue.


__________________
Gordon Welling, CNE MCSE
Account Manager & Product Specialist
www.omni-ts.com

+1.780.423.4200 Phone
+1.780.423.4711 Fax
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