We help you manage - better!
Demands on IT staff are becoming more intense as we are pushed to "do more with less". That is where our Omni's management tools fit in. They are designed to help IT staff accomplish account management tasks faster, to distribute user-support tasks to non-IT staff and to permit centralised management of enterprise global eDirectory networks.
eControl offers a web-based help desk user management tool to administer user account information in mixed and multiple network environments. Non-technical employees can be empowered to securely manage multi-tree and mixed GroupWise, eDirectory, Active Directory and Exchange user accounts without requiring network supervisor rights.
EMU allows administrators to bulk create, modify and delete GroupWise and eDirectory user accounts based on the contents of data files. EMU takes care of the mundane bulk account adminstration and lets administrators get back to the more critical tasks at hand.
HDU allows non-technical staff (Help Desk Operators) to carry out the top 10 help desk user management tasks. Rapid response to user requests is possible without having to deal with the complexities of the more comprehensive engineer-level tools supplied by Novell.
