Omni - The Integration Company
Omni is pleased to be an exhibitor at CeBIT 2010 in Hannover, Germany. Our booth will be located in the Canadian Pavilion (Hall 13 Stand D14). Contact us if you would like complimentary tickets to CeBIT. We look forward to seeing you there.
Company Profile
Omni helps drive corporate profitability and productivity with its Riva CRM Integration and eControl Simplified Identity Management software.
The company's flagship product, eControl, allows network administrators to quickly and easily delegate management, provisioning, audit and user self-service tasks in Active Directory, Exchange, SAP, eDirectory and GroupWise to non-technical staff.
Omni's latest innovation, Riva Integration Server, delivers transparent, server-side CRM integration, synchronisation and interoperability between Exchange/Outlook, GroupWise AND over 12 leading CRMs such as Salesforce, Microsoft Dynamics CRM, Microsoft Dynamics NAV, SharePoint, Oracle CRM (formerly Siebel), SugarCRM, SageCRM, Sage Saleslogix, NetSuite, info@hand and others.
Omni is headquartered in Edmonton, Canada with regional offices in Munich (Germany), Johannesburg (South Africa) and Santiago (Chile). Omni works with a global network of business partners and ISVs who are looking to enhance their core service revenue.
Riva Integration Server
Riva Integration Server delivers transparent, bi-directional, server-side CRM integration for Microsoft Exchange and Novell GroupWise. End-users are not required to install or configure any client plug-ins. Supported CRMs include Salesforce, Microsoft Dynamics CRM, Oracle CRM, SugarCRM and others.
Server-side CRM Integration for Exchange and GroupWise
Riva Integration Server satisfies the business need for salespeople and support staff to have full access to CRM calendar data (appointments, tasks, meetings, phone calls), address book information (accounts, contacts, leads) and other CRM-specific sales and support data (opportunities, cases and quotes) from ALL Exchange/Outlook and GroupWise clients – Outlook, Outlook WebAccess, Microsoft Entourage for Mac, ActiveSync mobile devices, BlackBerry, IMAP and all GroupWise clients.
Better Integration and Scalability than Client-side Plug-ins
Riva takes CRM integration for Exchange/Outlook and GroupWise to the next level. Riva gets installed once on the server. There are no Outlook plug-ins to install or support on any client.
Riva provides transparent, bi-directional synchronisation of address book and calendar data. This allows users to work in the application of their choice. Riva also provides quick-and-easy access to view, edit and manage CRM opportunities, quotes and support cases directly from Outlook or GroupWise.
Users no longer need to manually cut and paste information from Outlook or Groupwise to their CRM or vice versa. The data gets synchronised automatically between both systems at the server level.
What Gets Synchronised
- Accounts
- Contacts
- Leads
- Appointments
- Phone calls
- Meetings
- Tasks
- CRM opportunities
- CRM quotes
- CRM cases
- Salesforce
- Microsoft SharePoint
- Microsoft Dynamics CRM
- Microsoft Dynamics NAV
- Oracle CRM On Demand
- SugarCRM
- NetSuite
- SageCRM On Demand
- Sage Saleslogix
- GoldMine
- Bluefin CRM
eControl
eControl allows administrators to quickly, easily and securely delegate routine management, provisioning and self-service tasks in Active Directory, Exchange, eDirectory and GroupWise to non-technical users– with NO special permissions, NO administrator rights and NO access to Microsoft Management Console, Task Pads, ConsoleOne or iManager.
eControl's Key Benefits
- Simplified alternative to MMC, Task Pads, ConsoleOne and iManager for non-technical users.
- Frees administrators to have time to focus on strategic, higher-level tasks and empowers less-expensive staff to carry out daily, routine tasks.
- Saves on hiring and training costs. Non-IT staff can be trained in as little as 20 minutes - and they do not require any knowledge of directory or mail systems. This helps reduce help desk call volume and IT bottlenecks.
- Provides granular control over users' search and task authority. NO special permissions and NO access to administrator applications are required. eControl is simple, secure and fully-audited.
- Simplifies the management of mixed and multiple Exchange, Active Directory, eDirectory and GroupWise systems that result from mergers and acquisitions.
- Serves as an ideal precursor and complement to any identity management implementation for delegated, role-based services. Compared to MIIS or Novell Identity Manager, the process to install and configure eControl is much simpler and quicker.
- Reset user passwords
- Manage account status
- Manage security and distribution groups
- Manage Active Directory and eDirectory user information
- Delete, rename and move accounts
- Create and manage mail and security groups
- Provision accounts and home directories
- Create Exchange distribution groups
- Password self-service for Active Directory
- Manage Microsoft Terminal Services
- Manage Novell ZENworks associations
- And much more!
Contact Details
Omni Technology Solutions, Inc.
1200, Bell Tower
10104 -103 Avenue
Edmonton, AB T5J, AB 0H8
Canada
Tel.: +1 780 423 4200
Fax: +1 780 423 4711
sales@omni-ts.com
Omni Germany
Kreitstrasse 5
86926 Greifenberg/Munich
Germany
Tel.: +49.8192.99733.25
Fax: +49.8192.99733.29
sales@omni-ts.com