FOR IMMEDIATE RELEASE
Omni Announces Riva CRM Integration for GroupWise Public Beta
Riva CRM Integration for GroupWise for info@hand CRM, Microsoft Dynamics CRM and Salesforce.SAN DIEGO, USA — January 28, 2008 — Earlier today, Omni Technology Solutions announced the public beta of Riva CRM Integration for GroupWise - Desktop Edition. Interested parties are invited to register on-line to participate in the public beta.
"Omni is excited to announce the public beta of Riva CRM Integration for GroupWise for Microsoft CRM, info@hand CRM and Salesforce," said Aldo Zanoni, CEO and Managing Director of Omni. "Companies need to be able to deliver agile business information to their key employees. Riva CRM Integration for GroupWise integrates GroupWise into the heartbeat of a business - its CRM."
Riva CRM for GroupWise provides transparent synchronization between GroupWise and SugarCRM (Community Edition, Professional Edition and Enterprise Edition), info@hand CRM, Microsoft Dynamics CRM and Salesforce CRM. Riva delivers bi-directional synchronisation of accounts, contacts, appointments, tasks, notes and phones calls. CRM quotes and opportunity summaries are also available in GroupWise.
"What customers appreciate most about Riva," continued Zanoni, "is that the synchronization process is transparent to the end user. Riva extends the value of GroupWise and the CRM because the synchronized information is available from all GroupWise clients: Linux, Macintosh, Windows, GroupWise WebAccess, BlackBerry devices and GroupWise Mobile Server devices. By extending CRM information to all GroupWise clients, employees are "CRM information-connected" all the time. Employees can work in GroupWise or the CRM and don't have to worry about having to copy and paste information from one to the other. A phone number change in the GroupWise address book is updated in the CRM. A task that gets marked as completed on a BlackBerry gets marked as completed in the CRM."
"What interested us about Omni's CRM Integration Strategy for GroupWise is the fact that all critical CRM information is available to us whether we are working in GroupWise on Linux, Windows, Macintosh, WebAccess or our BlackBerry and GroupWise Mobile Server devices," said Brian Ogden from Switchdesk. "Having CRM information available on our mobile devices without having to install any special software is a tremendous benefit to our sales and management staff. As a Linux shop, we look forward to the next release of Riva so our customers can run Riva Desktop Edition on Linux desktops. Our company believes Riva CRM integration will revolutionize how we and our GroupWise customers do business."
Riva CRM Integration for GroupWise is part of the larger Riva platform that provides policy-based, automated GroupWise management and allows third-party applications to integrate with GroupWise.
More Information
- For more information about Omni, visit www.omni-ts.com
- Customers interesting in participating in the public beta of Riva CRM Integration for GroupWise are invited to use the registration form
- For more information about Riva GroupWise Collaboration and Integration, visit GroupWise Integration Modules
- Attend a web seminar to learn more about Riva's third-party collaboration integration strategy for GroupWise
About Omni
Omni delivers a portfolio of management, security, mobility, messaging and Linux desktop software products for enterprise users of Novell GroupWise, SUSE Linux, and mixed Novell and Microsoft networks.
Media Contact
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Last Edit Date: February 25, 2008.