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Posted: Monday, June 11, 2007
by Omni Technology Solutions Inc.
Read this article on Novell GroupWise Cool Solutions

Riva's Address Book Clean-up Module Now Available


Omni Technology Solutions' Riva Address Book Cleanup Module allows administrators to remove "broken" address book entries from user address books. GroupWise customers are invited to register for a web seminar of Riva's integrated GroupWise modules.

How It Works


The Riva Address Book Clean-up Module leverages the GroupWise Trusted Application architecture available starting with GroupWise 6.5. The Trusted Application architechture allows an application to be registered to carry out tasks that are otherwise restricted to individual user actions. There are no native administration tools to globally clean up address books. Riva's GroupWise Collaboration Integration modules allow an administrator to create policies that are applied to individual user accounts, groups, containers, GroupWise Post Offices or entire Domains.

Incorrect gateway information can be found as a prefix or a suffix in the email address and display name. The prefix and suffix values can include special characters like ‘ “ @ #. In most cases, you will need to create multiple clean-up policies for each gateway type you want to remove. So, what does an incorrect gateway address look like?

   "bamesyure@mail.test.tv".INET.OMNI    - email address
     bamesyure@mail.test.tv.INET.OMNI    - display name

To clean up the above GroupWise Internet example, you would create three policies:
  • Remove the ".INET.OMNI from the suffix of the email address (Note the " is included with this policy.)
  • Remove the " as a prefix to the email address
  • Remove the INET.OMNI from the suffix of the display name

After confirming the three policies provide the correct clean up on a sample user, it is a best practice to run the Riva "Address Book Clean-up Report" against your target destination. This allows you to preview the results on a per-account basis. After confirming the preview results are as expected, you can run a single Riva session to execute the three policies to clean up your users' address books.

Riva Modules and Reports Include:


More Information
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