Omni Newsletter January 2010
Integration without the Plug-ins

Looking for an alternative to Outlook and GroupWise CRM plug-ins? Riva Integration Server gets installed once on a server and supports all Exchange and GroupWise clients – such as Outlook, Outlook Web Access, Entourage 2008 for Mac, ActiveSync mobile devices, BES, GroupWise, IMAP and others! Administrators then configure Riva policies that control who and what CRM items get synchronized.

Contact Omni to learn how Riva Integration Server can increase the productivity and profitability of your sales and support teams. Online demos are available.

What Gets Synchronized

Transparently synchronize all address book and calendar data between Exchange, GroupWise and your CRM. This includes accounts, contacts, leads, appointments, meetings, calls, tasks, email and more. PLUS, Riva allows sales and support staff to access CRM opportunities, cases and quotes directly from their email client.

Advanced Interoperability

Save time entering CRM data manually. Riva allows users to drag-and-drop an email into a Riva SmartConvert folder. This will automatically create the associated CRM accounts, contacts, opportunities, quotes and user assignments.

Supported CRMs

Riva supports all the leading CRMs. If you need SAP CRM integration – or need a minimum 50-seat integration with another CRM – please let us know.

  • Salesforce
  • Microsoft Dynamics CRM
  • Microsoft Dynamics NAV
  • Microsoft SharePoint
  • Oracle CRM On Demand (Siebel)
  • SugarCRM (all versions)
  • SageCRM On Demand
  • Sage Saleslogix
  • NetSuite CRM
  • GoldMine
  • Info@hand and others...

Riva users report savings of 30-60 minutes per day on average – or two weeks of extra selling and support time per year. We look forward to discussing how this game-changing CRM integration platform can enhance your sales and support processes – and reduce the IT administrator burden of managing Outlook and GroupWise plug-ins.

Visit Omni at CeBIT 2010 in Hannover, Germany | March 2-6 | Hall 13 | Canadian Pavilion.

Other Recent News

What's new with eControl 3.4
The best alternative to MMC, Task Pads, ConsoleOne and iManager for non-technical staff continues to get better! eControl 3.4 now supports Microsoft Terminal Services, ZENworks, Exchange delivery and storage options, M+ Guardian and Archive, and enhanced audit features.

More on eControl 3.4 »
Release Notes »

Entourage CRM Integration
Riva Integration Server for Exchange and GroupWise now allows Mac users to transparently integrate CRM address book and calendar data with Microsoft Entourage 2008 Business Edition - NO plug-ins required!

Screenshots »
Press Release »

Riva Identity Integration for AD and GroupWise
Are you migrating from NetWare to Windows Server but want to keep GroupWise? Are you looking to migrate from Exchange to GroupWise but don't want to use ConsoleOne to manage eDirectory and GroupWise?

White Paper »
Request a Quote »

Omni—The Integration Company

© 2010 Omni Technology Solutions Inc. All rights reserved. This message was sent to you because of your previous business interactions with Omni. If you would not like to receive these updates, simply reply to the email newsletter with UNSUBSCRIBE in the subject line or call us at +1.780.423.4200.

Omni  •  www.omni-ts.com  •  sales@omni-ts.com  •  Tel: +1.780.423.4200  •  Fax: +1.780.423.4711