FOR IMMEDIATE RELEASE
Riva Integration Server delivers seamless integration for Oracle CRM On Demand and Novell GroupWise
Novell customers can now access Oracle CRM customer data, sales opportunities, quotes and service requests from all Novell GroupWise clients—Windows, Linux, Mac, WebAccess, BlackBerry and GroupWise Mobile Server devices.
EDMONTON, CANADA — 11 May 2009 — Omni (www.omni-ts.com), the GroupWise Integration Company, today announced the availability of advanced, server-side integration and interoperability for Oracle CRM On Demand and Novell GroupWise.
"Riva Integration Server allows Novell customers to fully leverage the power of Oracle CRM On Demand in their sales, marketing and service organizations," said Trevor Poapst, Director of Global Marketing for Omni. "Riva delivers transparent, server-side, two-way synchronization of address book information, calendar data, tasks and leads between GroupWise and Oracle CRM On Demand. Riva turns GroupWise into an integrated collaboration and CRM client and provides the ability to manage and sort Oracle CRM opportunities, quotes and service requests directly from within any GroupWise client—Windows, Linux, Mac, WebAccess, BlackBerry and GroupWise Mobile Server devices."
"For business executives, sales professionals and service desk staff, this means they can work in the application of their choice—Oracle CRM On Demand or Novell GroupWise—without having to manually copy data from one application to the other," continued Poapst. "The power of this solution is that synchronization happens transparently on the server. There are no client-side plug-ins to install or manage. Users don't have to learn a new application. They can focus on selling to customers, managing partner relationships and delivering exceptional customer service and have "anytime, anywhere access" to the email, calendar, contact, sales and support data they need."
"Oracle CRM On Demand is one of the industry leading SaaS CRM solutions," said Poapst. "With Riva Integration Server, Oracle's global sales organization and partner community are poised to expand from their current Oracle CRM On Demand installed base of 4.6 million users and 5000 accounts and tap into the third-largest collaboration market in the world—Novell GroupWise—with 30 million users in 10,000+ organizations."
For more information on Riva Integration Server for Oracle CRM On Demand, please visit www.omni-ts.com or email sales@omni-ts.com.
About Omni Technology Solutions Inc.
Omni, The Integration Company, delivers the #1 Enterprise CRM Integration Platform for Novell GroupWise. Riva Integration Server has introduced a new era of GroupWise integration and interoperability for Microsoft SharePoint, Microsoft Dynamics CRM, Oracle CRM On Demand, Salesforce, SugarCRM, SageCRM, GoldMine, info@hand, Bluefin, Facebook, SQL databases, and other line-of-business applications. www.omni-ts.com
Press Contact
Trevor Poapst
Director, Global Marketing
Omni Technology Solutions Inc.
Phone: 780-423-4200 Ext. 228
www.omni-ts.com/contact-us.html
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