Product Details
eControl allows you to remove all supervisor and administrative rights from your eDirectory, GroupWise, Active Directory and Exchange networks and allow non-technical people to carry out different sets of user account management tasks.
- Access to eCONTROL is through a browser (Version 2.x supports Internet Explorer, Netscape, Firefox and Macintosh browsers). Users login to eControl with their eDirectory or Active Directory login and password.
- No access to NWAdmin, ConsoleOne, iManager, Microsoft Management Console, Task Pads or Windows Workstations required
- No Snap-ins to configure
- Client32 or GroupWise Clients are NOT required on the user workstations
- No eDirectory/NDS or GroupWise Trustee Rights Assignments required
- No Active Directory System Rights or File System Permissions required
- Task Administration access is controlled through the eCONTROL Trusted Proxy Server
- The eCONTROL Server communicates with eDirectory/NDS through LDAP and with GroupWise through the GroupWise Admin APIs (requires Novell Client 32 and GroupWise client on the eCONTROL Proxy Server) and LDAP to Microsoft Active Directory and Exchange
- Access to eCONTROL tasks is controlled through eDirectory/NDS login authentication and group membership
- Full archivable Audit Trail of who made what changes, when and to which accounts
- By implementing the "secure system" option, password change notification emails are sent to the user and to a specified security supervisor to advise that a password change was made and to confirm that the change was authorized. This provides enhanced password security for internal or external security and reporting requirements
- User friendly - 15 minutes training time required for end users
- Intruder Lockout security
eControl Modules
eControl is composed of six components: the eControl Proxy Server and five separate "ZERO Rights" Modules. Each of the modules is sold on a per-user basis. Pricing is based on industry type.
eCONTROL HelpDesk User Management (HD)
Provides web-based Help Desk User Account Management tasks for Novell eDirectory/NDS, GroupWise and NetMail and/or Microsoft Active Directory and Exchange - in ANY combination! Options include allowing eCONTROL Operators to change GroupWise, eDirectory, Active Directory and Exchange passwords, manage user account membership to distribution lists, group memberships and much more. Complete granular control is provided through the eControl "ZERO-Rights" Proxy Platform. You control "who can carry out which tasks".
eControl users have NO Directory or Mail System rights to carry out direct changes! Account management tasks are carried out through the eControl web portal. Tasks are assigned to eDirectory or Active Directory groups through our eControl administration interface. Any member of a group that has been assigned a specified task can carry out that task. eControl is not a help desk ticket tracking system. It allows help desk operators to carry out delegated user account management tasks.
eControl Account Create/Manage (AC)
Allows Help Desk Operators, junior administrators, HR personnel, or other non-technical staff to create eDirectory, GroupWise, NetMail, Active Directory, and Exchange user accounts based on pre-defined profiles. These profiles are associated with eDirectory templates or Active Directory accounts to extract account creation default information including group membership, home directory location, space restrictions, GroupWise or Exchange information, and much more.
eControl Account Auto-Create (customization required) allows users to sign up and self-subscribe/auto-create an eDirectory, GroupWise, NetMail, Active Directory and or Exchange account from the eControl web page for subscription services.
eControl User Self Service (USS)
Allows you to configure eDirectory, GroupWise, Active Directory and/or Exchange values that can be self-serviced by users. Includes password self-service. Users can reset and change passwords with "Forgot Your Password" option from a browser - based on challenge/response "secret answers". The User Self Service options include allowing users to Subscribe/Unsubscribe from GroupWise Distribution Lists or Exchange Group Lists. USS can be configured to allow users to update their own demographic information.
eControl Contact Lookup (CL)
Turns eControl into an advanced phone book based on information from eDirectory. Includes the ability to publish "hidden" eDirectory or Active Directory values like Mobile Phone Number and other extended schema attributes. Looking for an orgranisation chart? You can choose to make this information available on your internal or public web site. Think of eControl as the ultimate eDirectory, Active Directory or LDAP aware Phone Book. (Customization required. Available upon request.)
Audit Management (AM)
eControl Audit Management will allow “ZERO-Rights” web-based access for security and audit staff to generate and retrieve audit reports. Audit tasks are associated to allow individual users or groups of users to generate specific audit reports. (Customization required. Available upon request.)
