Management Products




Web-based User Account and Identity Management for Mixed Networks

  1. The Chaos of Managing Mixed Networks
  2. The Web-based, "ZERO Rights" Solution
  3. Delegate User Account Management Tasks – Securely
  4. Security and Regulatory Compliance
  5. Top User Account Management Tasks
  6. Ten Questions to Determine if eControl is Right for You
  7. Three Powerful Modules
  8. More Information

The Chaos of Managing Mixed Networks


Mergers, acquisitions, security and privacy requirements – and the potentially devastating lawsuits for non-compliance – have increased the need for systems and processes that simplify user account management in mixed networks. Many IT administrators are dealing with the chaos of using multiple applications and tools to manage identity information of thousands of users, distributed globally, across complex, mixed and multiple eDirectory, GroupWise, Active Directory and Exchange networks.

Complexity has a negative impact on help desk productivity for overtasked senior IT personnel and employees. The need to deliver real-time user changes often conflicts with regulatory compliance and security policies. Organisations need to respond quickly to user account change requests, and still protect sensitive corporate and customer data, track internal and external access and produce audit trails.

Many organisations struggle with the termination phase of the user lifecyle. External auditors often find hundreds of orphaned or dormant accounts that threaten system security. Or, even worse, they find instances where junior administrators or divisional managers are given full access to file systems, email systems and directory systems in order to use the complex administrative tools required to carry out routine user account management tasks.

The Web-based, "ZERO Rights" Solution


eControl 2.5 for Mixed Networks. eControl delivers a "ZERO Rights", web-based, user account and identity management and provisioning tool that empowers junior administrators, help desk operators, support staff and even end-users to perform common user account management tasks in Novell, Microsoft and mixed or multiple eDirectory, GroupWise, Active Directory AND Exchange networks. These everyday tasks include resetting passwords, creating new users, managing distribution and group lists and unlocking intruder lockout – all from a browser.

The result – increased security, controlled identity management, increased productivity and peace of mind.

Delegate Account Management Tasks – Securely


With eControl, users are only able to complete those tasks they have been assigned. eControl users require NO Trustee Assignments. NO permissions. NO access to the file system. NO System Access Rights.  NO access required to Microsoft Management Console or Task Pads, ConsoleOne, NWAdmin or iManager. eControl users perform their tasks across multiple and mixed operating and email systems from a secure, easy-to-use browser.

eControl's full archivable audit trail enables administrators to keep a tight rein on data access and account changes. Disabling and deleting orphaned and dormant accounts can be securely delegated to junior support staff. Administrators can enforce strong password policies and reduce the risk of regulatory exposure and security liability. As a user's role changes within the organisation, eControl will help you change her group memberships and task authorities. This will improve responsiveness, increase productivity, mitigate security risks and produce more accurate user account data.

eControl alleviates the need to assign any system access rights, trustee assignments or file system rights and permissions. This allows you and your IT staff to focus on business requirements instead of security needs. And, for organisations embarking on a longer-term identity management strategy, eControl delivers a very quick win and significant and immediate ROI. For example, research shows that password self-service can save as much as $650,000 per year in a typical 10,000-user organisation. User account management consumes a significant proportion of overall IT productivity. Even a 20% efficiency gain is significant.*

* Source:  "What is User Life-Cycle Managment? And Why You Should Care," META Group, June 2004, p5.

Security and Regulatory Compliance


Complete Account Change Management Audit Log and Password Change Notification are designed to enhance security and regulatory compliance of legislation such as:

  • Sarbanes-Oxley
  • Gramm-Leach-Bliley
  • HIPAA
  • FDA 21 CFR 11
  • EU Directive 2002/58/EC
  • PIPEDA

Top User Account Management Tasks


eControl is powerful and yet simple to use in homogeneous or mixed environments. On average, eControl takes three hours to install and configure in even the most complex environment. After 20 minutes of training, your non-technical staff will be able to perform the following user account management tasks for your eDirectory and/or Active Directory users.



  eDirectory & GroupWise
1.  Manage Account Password and Strong Password
2.  Manage GroupWise Password and Strong Password
3.  Enable / Disable User Accounts
4.  Manage Group Memberships
5.  Manage Organizational Roles
6.  Set Password Restrictions
7.  Release Intruder Lockout
8.  Create User Identification Information
9.  Manage Login Information (Login Script and Profile)
10.  Manage Login Restrictions
11.  Manage GroupWise Distribution Lists
12.  Manage GroupWise Options (Visiblity, Expiration Date)
13.  Manage NetMail Account Status
Active Directory & Exchange
1.  Manage Account Password and Strong Password
2.  Enable / Disable User Accounts
3.  Manage Group Memberships
4.  Manage Exchange Mail Groups
5.  Release Intruder Lockout
6.  Create User Identification Information
7.  Manage Account Expiration Date

Ten Questions to Determine if eControl is Right for You?


  1. Is the IT or the help desk department sometimes the bottleneck in your User Account Management process?
  2. Is your help desk unable to carry out certain account management tasks because of security restrictions?
  3. Does your security department require account change management audit reports for Security Regulation compliance?
  4. Are you running GroupWise on Windows or Exchange with eDirectory or mixed eDirectory and Active Directory environments?
  5. Does your help desk run multiple user management tools because you are running GroupWise or Exchange in a mixed or multiple Active Directory and eDirectory environment?
  6. Have department mergers or corporate acquisitions made your user account creation and management tasks cumbersome and complex? 
  7. Tired of training your Help Desk Operators how to use a combination of ConsoleOne, iManager, NWAdmin, Microsoft Management Console or custom Task Pads to carry out user and identity management tasks?
  8. Concerned about the impact of Help Desk Operators or Junior Administrators hitting the delete key on the wrong object or "poking" about your network to see what they can see?
  9. Need to deploy User Self-Service or Password Self-Service for GroupWise or in a multiple or mixed eDirectory, GroupWise, Active Directory or Exchange environment?
  10. Are you being asked to manage and integrate more complex systems with fewer resources?

Three Powerful Modules



More Information


Evaluate eControl for 30 days »
System Requirements »
Remote Installation Requirements »
On-line Demo »
How to Order »

© 2007 Omni Technology Solutions, Inc. All Rights Reserved. All trademarks are property of their respective owners.
Omni Technology Solutions Inc.   •   #1200, Bell Tower  •  10104 - 103 Avenue  •  Edmonton  •  Alberta  •  Canada  •  T5J 0H8
Tel +1 780.423.4200  •  Fax +1 780.423.4711  •  Send an Email