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eControl User Account and Identity Management Overview

Do you want to completely remove Trustee Assignments, Permissions and System Rights from your Help Desk Operators and password administrators? Do you need a self-service Identity Management system? Have you spent enough time training new help desk staff on the complexities of Microsoft Management Console, ConsoleOne, iManager, and other complex administration tools? Would you like to be able to create Distribution List managers for specific Exchange or GroupWise Distribution Lists or Post Offices? How about allowing your Help Desk Operators to create eDirectory, Active Directory, GroupWise and/or Exchange accounts with controlled User Create Wizards?

eControl provides a web-based user account and identity management system with special features designed to empower non-IT staff with the ability to manage users without requiring SUPERVISOR or ADMINISTRATOR rights on your servers! With eControl, concerns such as WAN bandwith, distance, time-zones, training of IT staff, increasing helpdesk calls, costs, and security are overcome:

network admininstrators define "task collections" which are a collection of user management tasks that can be assigned to groups of users. When a user performs a user management task, eControl performs that task on behalf of the user. No extra supervisor rights or administrator permissions are required to be given to help desk operators or non-IT staff
users authenticate using a web browser through SSL connections that encrypt authentication and data input
non-IT staff can be trained in as little as 15 minutes. This significantly reduces training costs and actual help desk calls that IT staff have to respond to
eControl provides the means to enable user-management in a very controlled manner that can satisfy the needs of even the largest and most complex network environments

eControl provides you TOTAL control over your user management tasks. And most important of all, NO complex utilities to explain or provide training for with all changes being written to an audit file.

eControl allows your help desk operators, HR staff, office managers, junior network administrators to support multiple or mixed networks from a single browser interface: Novell eDirectory, GroupWise, Microsoft Active Directory and Microsoft Exchange email systems.

User Account Management Solutions: