Management Products

eControl Overview

Looking for the quickest and easiest way to delegate management, provisioning and self-service tasks in Active Directory, Exchange, eDirectory and GroupWise to non-technical staff?

  1. Delegated Management, Provisioning and Self-Service
  2. Get More "Strategic Time"
  3. Simple, secure, fully-audited
  4. Designed for Non-technical Users
  5. eControl's Key Benefits
  6. eControl Future-Proofs Your Investment

Delegated Management, Provisioning and Self-Service

Omni eControl allows administrators to quickly, easily and securely delegate routine, yet time-consuming, management, provisioning and self-service tasks in Active Directory, Exchange, eDirectory and GroupWise.

What differentiates eControl from the standard Microsoft and Novell administration tools – MMC, Task Pads, ConsoleOne and iManager – is that eControl was designed from the gound up with non-technical users in mind. eControl's web interface is simple to use and can be accessed from any computer.

eControl users do not require any special permissions or administrator rights to carry out their delegated tasks. Rather than using two or more applications to manage and provision accounts, eControl provides a single, simplified application – to manage even the largest and most complex enterprise mail and directory systems.

Figure 1:  Network administrators use the web-based eControl administration interface to quickly and easily delegate tasks to help desk operators, HR staff and non-technical users. eControl provides full control over what tasks can be carried out and where those tasks can be applies (search and task authority).

Get More "Strategic Time"

Network administrators purchase eControl because it gives them more "strategic time."

eControl frees senior IT staff from time consuming, day-to-day management tasks (resetting passwords, managing mail groups and distribution lists, releasing intruder lockout, provisioning accounts, etc.). Instead, non-technical staff are empowered to carry out these tasks – with NO special permissions and NO access to Microsoft Management Console, ConsoleOne or iManager. Directory and email management concerns related to WAN bandwith, distance, time zones, IT staff hiring and training costs, increased help desk call volume, and security are overcome.

Simple, secure, fully-audited

All changes made in eControl are written to an audit log for administrator oversight and enhanced compliance. Administrators can use eControl Audit Viewer and Reporting to quickly identify and report on who carried out which tasks and when. Users are restricted to only being able to carry out the tasks they have been assigned – in the specific containers they have been assigned. This prevents users from unintentionally or intentionally snooping or performing unauthorised actions.

Use eControl to enhance network security and compliance by removing all administrator and supervisor rights from your front-line staff and removing them from all groups with administrator access. Then even if they have access to launch administrator applications, they won't be able to intentionally or unintentionally cause problems on your systems.

Designed for Non-technical Users

eControl is designed for non-technical users to carry out routine management and provisioning tasks from a browser. These users include:

  • Help desk operators
  • Junior network administrators
  • HR staff
  • Office managers and secretarial staff
  • Teachers and clerical staff
  • Outsourced help desk staff
  • And others
Most administrators start their eControl deployment by delegating a very specific set of tasks such as password resets and account status management to a small group of people. Once administrators and support staff have experienced the power, simplicity, and time savings of eControl, the list of delegated tasks and users who can carry out those tasks quickly grows.

In fact, administrators often end up using eControl rather than the standard administration applications for many tasks because of its speed, accessibility and simplicity.

eControl's Key Benefits

eControl delivers a much simpler alternative to Microsoft Management Console, Task Pads, ConsoleOne and iManager for delegated management, provisioning and self-service tasks.
eControl frees administrators to have time to focus on strategic, higher-level tasks and empowers less-expensive staff to carry out daily, routine tasks.
eControl saves on hiring and training costs. Non-IT staff can be trained in as little as 20 minutes – and they do not require any knowledge of directory or mail systems. This helps reduce help desk call volume and IT bottlenecks.
eControl provides granular control over users' search and task authority. NO special permissions and NO access to administrator applications are required.
eControl simplifies the management of mixed and multiple Exchange, Active Directory, eDirectory and GroupWise systems that result from mergers and acquisitions.
eControl serves as an ideal precursor and complement to any identity management implementation for delegated, role-based services. Compared to MIIS or Novell Identity Manager, the process to install and configure eControl is much simpler and quicker.

eControl Future-proofs Your Investment

eControl future-proofs your investment by providing compatibility for the following directory and mail systems.

Contact us if you are interested in purchasing eControl for Lotus Domino/Notes or OpenLDAP.

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