eControl can be accessed from a browser on any machine. Pop-up blockers must be disabled.

This screen allows you to enter values to search for users. The use of wildcards is permitted. Do a search for "a*" and all of the users whose names start with "a" in the search contexts that have been enabled for the Help Desk Operator will be displayed.

To modify a user value, right-click on an account and select the task to be performed.

The process to add a user is quick and simple. The create user Wizard allows you to create a user based on an eControl Create Profile that has been enabled in the eControl administration panel.

Once all required fields have been filled out, a check is performed to verify there are no account name conflicts with existing users in eDirectory, Active Directory, GroupWise or Exchange. The user naming convention is established by the administrator. In this scenario, the user naming convention uses the first two letters of the first name and the full last name.

The new user's details are displayed for review. The new user account has been created.

The Self-Administer user profile screen is used to allow users to self-administer the values that have been enabled for them.