Management Products


Test Drive Scenario
Help Desk Account Create (AC)

After reading the scenarios that are described below, we invite you to login to our live demo eControl network and carry out wizard-based Account Create tasks.

Click here to login as a Help Desk Operator.

Account Create/Manage (AC) allows help desk operators and non-technical personnel to create accounts based on eDirectory templates, Active Directory base accounts and eControl Create Profiles. Different eDirectory groups can be assigned authority to use different AC profiles. This allows personnel with NO rights or permissions to create eDirectory, Active Directory, GroupWise and Exchange accounts and populate the accounts with all of the values from the assigned eDirectory template or default account (including eDir and AD group memberships, disk restrictions, GroupWise Distribution Lists, groups, etc.).

After you have finished your eControl test drive, fill out an on-line request to have a technician contact you to set up a 30-day trial version of eControl.  Before contacting us, please review the eControl hardware and software requirements.

Test Drive Scenarios 

eControl AC Scenario - create a user account:

  1. Connect to eControl LIVE .
  2. Login as berlin2 (password - econtrol). Note there is no "Manager" option. This user does not have authority to create users. Logout.
  3. Login as berlin4 (password - econtrol). Select the Manage button. This user has authority to create users based on one eControl AC profile (Berlin - Accounting).
  4. Select the profile and fill in the required information (use your first and last name). The required fields, the naming convention, and GroupWise and eDirectory values are controlled by the AC profile and eDirectory template. You will not be able to proceed until after you have confirmed the account is unique in the tree.
  5. Confirm the account was created by selecting the Help Desk button and doing a search for the user you just created. Make some changes to the account.
  6. Logout and login as berlin5 (password - econtrol) and select the Manager button. This user is able to create users based on two profiles.
  7. Create a user with each profile. Note the different required fields. Confirm the accounts were created by doing a search in the Help Desk module.
  8. Logout and login as acme5 (password - econtrol). Select the Manager button. This user can create users in all containers.

Take a Test Drive!

 


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